Shipping & Returns

Delivery

We deliver our products Australia wide using Star Track and Australia Post. All orders placed before 2PM will be despatched same day. Most metropolitan deliveries will be received within 1-3 business days where as transit times for rural areas will take between 3-5 business days. Please ensure your delivery address is correct as Festoon Aus will not be held accountable for incorrectly entered addresses or lost deliveries.

Pick Up

Local pick up from our warehouse is available between 8AM and 5PM. Please notify us of your desired pick up time before hand by calling or sms 0424 082 230.

5/2-6 Gurrier Avenue
Miranda NSW 2228

Returns

Festoon Aus offers customers a full refund or exchange of products within a 30 day period via a proof of receipt. All returned items must be of original condition with packaging intact. If you receive damaged goods upon delivery please contact Festoon Aus for an exchange.